Pioneers in GigCX
Working Solutions is the original GigCX provider. We leverage the power and flexibility of an on-demand workforce to deliver exceptional customer service experiences.
Our proven model enables businesses to adapt swiftly to customer needs, improve customer satisfaction, and achieve unmatched service excellence while driving operational savings.
Commitment to Quality
Quality is paramount when it comes to service operations. Our team of experienced professionals helps you customize and optimize CX processes, so your customers receive exceptional service.
Speak to an Expert
Learn how our customized, multichannel support solutions will manage your fluctuating sales and customer service needs.
How Training Customer Service Agents Virtually Can Save Time and Money and Still Deliver
Given the global shift in how leaders approach staffing over the past few years, virtually training your customer service agents is a considerable advantage that can save time and money.
On-Demand CX
Streamlined Services for Quick-Turn Results. Get the results you need in weeks, not months.
The Latest Trends in Travel
The travel industry has undergone significant changes and the way customers approach travel has shifted as well. Here are 8 trends that our agents are seeing...
How Prepared Is Your Call Center for Fluctuating Volume?
4 Ways Fluctuating Customer Service Volume is Affecting Your Business Operations and 7 Steps to Prepare
Case Study: How On-Demand CX Saved a National Airline Crisis
Large-Scale Productivity and Pinpoint Accuracy Resolve Historic CX Backlog. Read More.
Balancing Tech and Touch
Technology can streamline many processes and enable more efficient use of resources, but it’s important to ensure that customers are still receiving personalized interactions from knowledgeable staff.
Balancing AI and IA to Elevate Customer Experiences
Give clients and their customers access to the best of both worlds — artificial intelligence (AI) and intelligent agents (IA) for superior customer experiences (CX).