--- title: "GigCX: Working Solutions | Revolutionizing Customer Support" description: As the pioneer of GigCX, Working Solutions harnesses an on-demand flexible workforce to deliver unparalleled customer service experiences. --- [![working\_solutions\_30th-02\_B2Brevision](https://info.workingsolutions.com/hubfs/working_solutions_30th-02_B2Brevision.svg "working_solutions_30th-02_B2Brevision")](https://workingsolutions.com) [![working\_solutions\_logotype](https://info.workingsolutions.com/hubfs/working_solutions_logotype.svg "working_solutions_logotype")](https://workingsolutions.com) Revolutionizing Customer Support: # Harnessing the Power of GigCX ## Pioneers in GigCX Working Solutions is the original GigCX provider. We leverage the power and flexibility of an on-demand workforce to deliver exceptional customer service experiences. Our proven model enables businesses to adapt swiftly to customer needs, improve customer satisfaction, and achieve unmatched service excellence while driving operational savings.   [Discover the Difference →](https://www.hubspot.com/) [![GigCX Landing Page Image](https://info.workingsolutions.com/hs-fs/hubfs/Canva%20images/GigCX%20Landing%20Page%20Image.png?width=300&height=300&name=GigCX%20Landing%20Page%20Image.png)](https://info.workingsolutions.com/discover-the-difference) ## Recruiting We help you find top-notch GigCX professionals based on the specific skills and experience your business needs. ## Education Our degreed educators understand your brand and the needs of your customers to provide solutions that meet their expectations every time. ## Technology Our team and network of virtual agents are equipped with the latest technologies to ensure their remote workplaces are secure. ## Operations Our Program Success team works tirelessly to ensure your customer experiences are seamless,  consistent and fulfilling.  ## What is GigCX? A revolutionary approach to customer service that leverages the gig economy’s flexible, on-demand workforce. Our model enables businesses to quickly scale their service and sales, ensuring outstanding customer experiences even during peak times. ## On-Demand CX Saves the Day Find out how our on-demand customer support services helped a major airline navigate through an unprecedented winter storm crisis. [Read Case Study →](https://info.workingsolutions.com/airline-travel-case-study?utm_source=hubspot&utm_medium=landing_page&utm_campaign=on_demand_cx) ## Leveraging GigCX to Streamline Service Having access to an on-demand workforce enables you to ramp up during peak periods and scale back during quieter times. This flexibility not only ensures seamless customer experiences but also makes it a cost-effective solution. > “Boscov’s has never outsourced customer care and I was very concerned about protecting our brand and culture.  I learned I had nothing to worry about and Working Solutions has done a better job with our customers than I could have imagined.  We could not have gotten through the holiday without them!” ##### Maria Tenreiro Customer Care, Director [Maria Tenreiro](https://info.workingsolutions.com/hubfs/Case_Studies/BiotelCaseStudy.pdf) ## Meet Our GigCX Workers ![B2B\_GigCX\_Shakita-1](https://info.workingsolutions.com/hubfs/Canva%20images/B2B_GigCX_Shakita-1.png "B2B_GigCX_Shakita-1") ### Shakita Public Health Expert [Read More →](https://jobs.workingsolutions.com/blog/smart-person-smart-company-shakita-thrives-at-working-solutions/) ![B2B\_GigCX\_Debbie](https://info.workingsolutions.com/hubfs/Canva%20images/B2B_GigCX_Debbie.png "B2B_GigCX_Debbie") ### Debbie Caretaker [Read More →](https://jobs.workingsolutions.com/blog/debbie-succeeds-because-she-cares/) ![B2B\_GigCX\_Delsie](https://info.workingsolutions.com/hubfs/Canva%20images/B2B_GigCX_Delsie.png "B2B_GigCX_Delsie") ### Delsie Sales Professional [Read More →](https://jobs.workingsolutions.com/blog/delsie-never-thought-her-job-would-enable-her-to-be-a-lifesaver/) ## Commitment to Quality Quality is paramount when it comes to service operations. Our team of experienced professionals helps you customize and optimize CX processes, so your customers receive exceptional service. [Speak to an Expert →](https://www.hubspot.com/) [![B2B\_GigCX Landing Page\_Performance Chart](https://info.workingsolutions.com/hs-fs/hubfs/B2B_GigCX%20Landing%20Page_Performance%20Chart.png?width=2400&height=1600&name=B2B_GigCX%20Landing%20Page_Performance%20Chart.png)](https://info.workingsolutions.com/discover-the-difference) ## Elevate Your CX Game Unleash your business's potential for excellence and create a personalized plan for success.  [Speak to an Expert →](https://info.workingsolutions.com/discover-the-difference) ## GigCX Goldmine 🌟 Curated resource center -  here you can find the most valuable insights, tips and techniques to help you learn more about GigCX. ![GDSRecruiting Education Development](https://info.workingsolutions.com/hs-fs/hubfs/GDSRecruiting%20Education%20Development.jpg?width=700&height=394&name=GDSRecruiting%20Education%20Development.jpg) #### Speak to an Expert Learn how our customized, multichannel support solutions will manage your fluctuating sales and customer service needs. [Speak to an Expert](https://info.workingsolutions.com/discover-the-difference) ![virtual](https://info.workingsolutions.com/hs-fs/hubfs/virtual.jpg?width=700&height=394&name=virtual.jpg) #### How Training Customer Service Agents Virtually Can Save Time and Money and Still Deliver Given the global shift in how leaders approach staffing over the past few years, virtually training your customer service agents is a considerable advantage that can save time and money. [How Training Customer Service Agents Virtually Can Save Time and Money and Still Deliver](https://workingsolutions.com/how-training-customer-service-agents-virtually-can-save-time-and-money-and-still-deliver/) ![One Call Away](https://info.workingsolutions.com/hs-fs/hubfs/One%20Call%20Away.png?width=744&height=400&name=One%20Call%20Away.png) #### On-Demand CX Streamlined Services for Quick-Turn Results. Get the results you need in weeks, not months. [On-Demand CX](https://info.workingsolutions.com/on-demand-cx) ![Latest-Trends-in-Travel-Resources-Image-420x300](https://info.workingsolutions.com/hs-fs/hubfs/Imported%20sitepage%20images/Latest-Trends-in-Travel-Resources-Image-420x300.jpg?width=420&height=300&name=Latest-Trends-in-Travel-Resources-Image-420x300.jpg) #### The Latest Trends in Travel The travel industry has undergone significant changes and the way customers approach travel has shifted as well. Here are 8 trends that our agents are seeing... [The Latest Trends in Travel](https://workingsolutions.com/blog/the-latest-trends-in-travel-from-our-agent-team/) ![HowPreparedIsYourCallCenterForFluctuatingVolume](https://info.workingsolutions.com/hs-fs/hubfs/HowPreparedIsYourCallCenterForFluctuatingVolume.jpg?width=1400&height=540&name=HowPreparedIsYourCallCenterForFluctuatingVolume.jpg) #### How Prepared Is Your Call Center for Fluctuating Volume? 4 Ways Fluctuating Customer Service Volume is Affecting Your Business Operations and 7 Steps to Prepare [How Prepared Is Your Call Center for Fluctuating Volume?](https://workingsolutions.com/blog/call-center-flexibility-great-service/) ![MostCommonTravelAgentIssues\_LoRes](https://info.workingsolutions.com/hs-fs/hubfs/MostCommonTravelAgentIssues_LoRes.jpg?width=1400&height=540&name=MostCommonTravelAgentIssues_LoRes.jpg) #### Case Study: How On-Demand CX Saved a National Airline Crisis Large-Scale Productivity and Pinpoint Accuracy Resolve Historic CX Backlog. Read More. [Case Study: How On-Demand CX Saved a National Airline Crisis](https://info.workingsolutions.com/airline-travel-case-study) ![technology\_tracey-1](https://info.workingsolutions.com/hs-fs/hubfs/technology_tracey-1.jpg?width=1701&height=1129&name=technology_tracey-1.jpg) #### Balancing Tech and Touch Technology can streamline many processes and enable more efficient use of resources, but it’s important to ensure that customers are still receiving personalized interactions from knowledgeable staff. [Balancing Tech and Touch](https://workingsolutions.com/blog/achieving-proper-balance-high-tech-and-high-touch/) ![AI and IA Image](https://info.workingsolutions.com/hs-fs/hubfs/AI%20and%20IA%20Image.png?width=709&height=424&name=AI%20and%20IA%20Image.png) #### Balancing AI and IA to Elevate Customer Experiences Give clients and their customers access to the best of both worlds — artificial intelligence (AI) and intelligent agents (IA) for superior customer experiences (CX). [Balancing AI and IA to Elevate Customer Experiences](https://info.workingsolutions.com/intelligent-agents) ##### Site Links - [Remote Work Opportunities](https://jobs.workingsolutions.com/) - [Contact Us](https://workingsolutions.com/contact/) - [Public Resources](https://workingsolutions.com/resources/) - [Trust and Security](https://workingsolutions.com/solutions/trust-and-safety/) ##### Legal - [Accessibility](https://workingsolutions.com/accessibility-statement/) - [Privacy Policy](https://workingsolutions.com/privacy/) ##### Company - [About](https://workingsolutions.com/about-us/) - [Blog](https://workingsolutions.com/blog/) - [Corporate Careers](https://workingsolutions.com/careers/) - [Newsroom](https://workingsolutions.com/newsroom/) ##### Who We Are Working Solutions provides virtual contact center outsourcing that measurably improves customer experiences (CX). We deliver high-quality, all-encompassing solutions for your fluctuating sales and service needs. Our on-demand CX expertise enables you to better engage, empathize with and delight customers, wherever and whenever they interact with your brand. 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