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Step into a New Era of Customer Care Contact Center Solutions

Working Solutions goes beyond supporting your customer service operations —we’re your dedicated team player.

A Partnership that Transcends Contact Center Outsourcing

Working Solutions redefines outsourcing. We go beyond providing customer service agents and handling volumes — we immerse ourselves in your unique customer support environment and function as an integral part of your team.

Discover our Unique Approach →

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In a recent survey, here’s what clients have to say.

100%

Achieved Business Goals

Across the board, clients consistently hit the mark in making their objectives for sales and service. Validates the value of our partnerships.

93+%

Recommended by Clients

The vast majority give Working Solutions a top-rated net promoter score (NPS). Confirms the excellence of services delivered.

87%

Reported Cost Reductions

Most clients gained substantial savings by outsourcing their customer service to us. Earns a good return on investment.

Boost Efficiency, Exceed Expectations

Maximize productivity and delight customers effortlessly.

Harmonizing Technology and Human Touch for Superior Service

Our unique approach seamlessly integrates advanced AI capabilities with the irreplaceable human touch, ensuring your customers receive personalized, efficient service every time.

See How We Balance AI and Human Touch →

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Empowering Agents for Exceptional Service

Education is at the heart of our agent development program. Our team of professional agents, PROs, is armed with the knowledge and skills to deliver standout service, making every customer interaction meaningful.

Meet Our PROs →

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Why Work With Us?

Leverage Our Industry Knowledge

With over two decades of industry expertise, we bring deep insights and best practices to your customer service operations, driving customer satisfaction and loyalty.

Customized CX Solutions for Your Unique Needs

We understand that your business is unique. That's why we offer tailored customer service solutions, designed to fit your specific business needs and goals.

Grow and Adapt with Confidence

Our scalable and flexible services adapt to your business needs, ensuring consistent, high-quality customer service during peak periods and beyond.

Unleash Operational Excellence

Empower your contact center team to excel and deliver exceptional customer interactions.

Who We are

Working Solutions provides virtual contact center outsourcing that measurably improves customer experiences (CX). We deliver high-quality, all-encompassing solutions for your fluctuating sales and service needs. Our on-demand CX expertise enables you to better engage, empathize with and delight customers, wherever and whenever they interact with your brand.