At Working Solutions

Women Lead The Way

Our Commitment to Diversity, Equity and Inclusion

Diverse and Experienced On-Demand Talent

We are proud to offer a diverse and experienced network of customer-facing agents. 76% of our customer-facing agents are women and 51% are people of color. Our diverse team helps us to provide an inclusive and supportive environment for our agents, clients and their customers. 

Working Solutions Agent Event Photo
76%

Women

51%

People of Color

54%

College Educated

8%

Graduate Degrees

Quality Service

Our customer-experience (CX) workforce is made up of experienced professionals, all independent agents.   We work hard to provide the best quality customer service and sales support, helping you achieve your goals and reach your fullest potential. 

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Ellen | Travel Agent

"I’ve gained independence, confidence, a nice work/life balance, and am certainly more tech-savvy than I used to be!”

Meet Our On-Demand Agents

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Shakita

Public Health Expert

Read Spotlight →

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Delsie

Sales Professional

Read Spotlight →

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Debbie

Caretaker

Read Spotlight →

"I seek out those I see as a good person. Someone whose qualities shine through. Working Solutions fosters a workplace where differences are welcome. We attract persons from all walks of life, ages and lifestyles. They share their wisdom with our company, clients and their customers. Everyone benefits.”

— Kim Houlne

President and CEO

 

Kim Houlne Portrait

Shaping the CX Industry

Kristin Skiko Fuels Growth, One Person at a Time →

Kristin Skiko Fuels Growth,
One Person at a Time →

Educator Tamara Schroer Shares Secret to Her Success →

Educator Tamara Schroer Shares Secret to Her Success →

April Wiita, VP of Operations, Sets the Tone →

April Wiita, VP of Operations,
Sets the Tone →

Kristin Kercheval Guides Team on a Path to Success →

Kristin Kercheval Guides Team
on a Path to Success →

Always Active, Mary Susan Costa Assembles Our On-demand Workforce →

Always Active, Mary Susan Costa Assembles Our On-demand
Workforce →

Tracey Sloan Personifies the Company’s Roots and Culture →

Tracey Sloan Personifies the Company’s Roots and Culture →

Making Opportunities Happen for All

Our commitment to provide outstanding customer experiences starts at home

Moving-Experiences-Forward

Commitment to Inclusion: Working Solutions Unveils Brand Refresh

Commitment to Inclusion: Working Solutions Unveils Brand Refresh
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Virtual Contact Center Work Benefits Persons with Disabilities

Virtual Contact Center Work Benefits Persons with Disabilities
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Working Solutions Donates to Five Nonprofits

Working Solutions Donates to Five Nonprofits

"As a company that people rely on, our commitment to diversity, equity, and inclusion stands for a promise made and kept—to clients, their customers, our agents, and each other.”

— Kim Houlne

President and CEO

Who We are

Working Solutions provides virtual contact center outsourcing that measurably improves customer experiences (CX). We deliver high-quality, all-encompassing solutions for your fluctuating sales and service needs. Our on-demand CX expertise enables you to better engage, empathize with and delight customers, wherever and whenever they interact with your brand.