Step into a New Era of Customer Experience

We don't just support your customer service operations —we’re your dedicated team player.

Discover Our Unique Approach →

Of clients reported cost reductions


Customer interactions handled daily.


Network of skilled on -demand agents.


Flex up or down in hours not weeks.

A Partnership that Transcends Contact Center Outsourcing

Working Solutions redefines outsourcing. We go beyond providing customer service agents and handling volumes — we immerse ourselves in your unique customer support environment and function as an integral part of your team.


Business person shaking hands

Harmonizing Technology and Human Touch for Superior Service

Our unique approach seamlessly integrates advanced AI capabilities with the irreplaceable human touch, ensuring your customers receive personalized, efficient service every time.

Empowering Agents for Exceptional Service

Education is at the heart of our agent development program. Our team of professional agents, PROs, is armed with the knowledge and skills to deliver standout service, making every customer interaction meaningful.

Work at home agent taking calls
"The Working Solutions team continues to deliver month-over-month stellar results while continuing to provide extreme flexibility in support of our needs. They are laser-focused on driving the best possible results while recommending long-term solutions, ensuring they are solidly leading from the front."
Pete Vegors

Global Partner Manager | Intuit

"We had a 64% increase in Shop by Phone sales over last Cyber Monday! We could not have achieved these results without the partnership with Working Solutions."
Maria Tenreiro

Customer Care, Director | Boscov's

“For us to be successful, we need engaged partners who hold the same values that we do. Working Solutions hits all those checkpoints. They have been extremely flexible during our relationship and are a true extension of our workforce. We value their partnership, and they are a great influence in our success.”
Travel Client


Your Story is One Call Away

Having access to on-demand customer service can help you retain, grow, and generate new customers while better managing service volumes.