Proven Record of Success with Leading Connected Car Brands.
For any CX provider, nothing is more important than earning the trust of a client and its customers. That’s the foundation of excellent service, lasting relationships and repeat business.
Our expertise in CX for the automotive tech sector is backed by extensive experience and measurable success. Discover how we've helped our connected car client enhance customer satisfaction and performance through tailored, impactful support solutions.
Read our automotive technology case study.
“We selected Working Solutions because of the very unique approaches to agent staffing and scheduling, the high priority they place on agent training and their commitment to high-quality customer interactions. They have completely delivered on all expectations!”
Service Operations Director
Automotive Technology Client
Agent, Jessica R.
Agents Who Are Customers, Too
The quality of an automaker's roadside assistance can make or break a customer experience. It requires a calm demeanor and tech expertise to handle stressful situations with connected cars, where intelligent agents (IA) work with a car’s AI technology to resolve issues quickly and safely.
Agents who value your brand deliver personalized, empathetic support that builds trust and loyalty. Their deep understanding of your mission ensures consistent, high-quality interactions, elevating the overall customer experience.
