--- title: Virtual Training Consultation Services description: Boost your CX with our expert virtual training consulting. Achieve effective, engaging training programs tailored to your needs. --- [![working\_solutions\_30th-02\_B2Brevision](https://info.workingsolutions.com/hubfs/working_solutions_30th-02_B2Brevision.svg "working_solutions_30th-02_B2Brevision")](https://workingsolutions.com) [![working\_solutions\_logotype](https://info.workingsolutions.com/hubfs/working_solutions_logotype.svg "working_solutions_logotype")](https://workingsolutions.com) Virtual Training Consulting Services # Effective Virtual Training. Outstanding Customer Experience. Get the tools you need to design and develop a virtual training program that will help you exceed your goals. “Working Solutions seems to have carved out a niche with its educator-delivered training and development that is satisfying and exceeds the clients’ quality expectations while enabling great agent experience.” ![HFS orange logo](https://info.workingsolutions.com/hs-fs/hubfs/HFS%20orange%20logo.png?width=946&height=946&name=HFS%20orange%20logo.png) HFS Research OneOffice™ Hot Vendors ## Strategies and Tools to Foster Quality Classroom Engagements Five-day virtual training consultation that will help you successfully develop an effective virtual training program tailored to your needs.   ## Virtual Training Blueprint Collaborate with one of our expert virtual classroom instructors to design a learning experience that fits your needs. #### Day 1 Deliverables Instructional Model Assessments Lesson Plans [Schedule a Call](https://calendly.com/gary-ash/virtual-training-consultation) ## Teaching Techniques Identify the most effective teaching techniques to match your instructional model and support your goals. #### Day 2 Deliverables Classroom Management Teaching Techniques [Schedule a Call](https://calendly.com/gary-ash/virtual-training-consultation) ## Technology for Engagement We'll help you select the right instructional tools to keep your employees engaged and empowered. #### Day 3 Deliverables Gamification Simulation Engagement [Schedule a Call](https://calendly.com/gary-ash/virtual-training-consultation) ## Develop Virtual Lesson Develop and deliver a lesson using the design, strategies, and tools we shared with you. Our instructors will observe and provide feedback, tips, and tricks. #### Day 4 Deliverables: Implementation Deliver lesson Training kit [Schedule a Call](https://calendly.com/gary-ash/virtual-training-consultation) - Day 1: Design - Day 2: Strategies - Day 3: Tools - Day 4: Delivery - Day 1: Design - Day 2: Strategies - Day 3: Tools - Day 4: Delivery ## Day 5: Observation #### Observe A Virtual Lesson 30 days later - Observe in virtual classroom - Tips - Suggestions - Feedback - Resources ![Virtual Training Consultation](https://info.workingsolutions.com/hs-fs/hubfs/tamara-1.png?width=500&height=493&name=tamara-1.png) ## Measurable Results 22% ### Attrition Rate Among agents who completed Working Solutions' ongoing education program. 80% ### Of Our Graduates Meet or exceed key performance indicators upon completion of courses. 2.8 years ### Average Tenure Of customer service agents who completed our education program. ## Don't Take Our Word For It... “Clients raved that the rigor put into onboarding and training is best in class in the industry, streamlining their own agent curriculum and elevating it, often with double-digit improvements.” ![HFS orange logo](https://info.workingsolutions.com/hs-fs/hubfs/HFS%20orange%20logo.png?width=946&height=946&name=HFS%20orange%20logo.png) HFS Research OneOffice™ Hot Vendors Schedule a consultation today # Training Strategies For Results in 30 Days ### We Can Do Great Things Together. Let's Chat Over . #### Excellence in Customer Service Recognized leader in on-demand, onshore contact center outsourcing for over 25 years. #### Experienced Instructors Education is critical to success. Our team of degreed instructors averages 7 to 10+ years of experience. #### Performance Delivery Our education process is designed to empower teams to meet or exceed key performance indicators (KPIs). ## Trusted By Top Brands ![michaels-1](https://info.workingsolutions.com/hubfs/michaels-1.svg) ![stubhub](https://info.workingsolutions.com/hubfs/stubhub-1.svg) ![Sabre-1](https://info.workingsolutions.com/hubfs/Sabre-1.svg) ![peloton-1](https://info.workingsolutions.com/hubfs/peloton-1.svg) ![datalot-1](https://info.workingsolutions.com/hubfs/datalot-1.svg) ![aplaceformom-1](https://info.workingsolutions.com/hubfs/aplaceformom-1.svg) ![egencia-1](https://info.workingsolutions.com/hubfs/egencia-1.svg) ##### Site Links - [Remote Work Opportunities](https://jobs.workingsolutions.com/) - [Contact Us](https://workingsolutions.com/contact/) - [Public Resources](https://workingsolutions.com/resources/) - [Trust and Security](https://workingsolutions.com/solutions/trust-and-safety/) ##### Legal - [Accessibility](https://workingsolutions.com/accessibility-statement/) - [Privacy Policy](https://workingsolutions.com/privacy/) ##### Company - [About](https://workingsolutions.com/about-us/) - [Blog](https://workingsolutions.com/blog/) - [Corporate Careers](https://workingsolutions.com/careers/) - [Newsroom](https://workingsolutions.com/newsroom/) ##### Who We Are Working Solutions provides virtual contact center outsourcing that measurably improves customer experiences (CX). We deliver high-quality, all-encompassing solutions for your fluctuating sales and service needs. Our on-demand CX expertise enables you to better engage, empathize with and delight customers, wherever and whenever they interact with your brand. 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