As we enter the final months of 2020 and begin looking toward 2021, it’s painfully clear that there’s no immediate end to the COVID-19 pandemic. There’s no escaping the fact that working from home (WFH) is the new normal.
For some, this is business as usual. As the COVID-19 pandemic continues to upset the traditional apple cart of American commerce, some companies have simply stepped up the scale of their existing work-from-home model and are embracing the benefits of wide-scale implementation.
If you’re on the fence, or struggling to stay on top of the new WFH status quo, it’s time to stop hedging your bets and dive in. It’s time to get to work.
Tamara Schroer, Working Solutions vice president of Education and Development, offers tips on developing an effective virtual workforce, including cultivating a caring culture, using degreed educators to oversee and guide transitions, and creating a workforce that builds confidence and camaraderie.
The goal of increasing customer engagement is central to any effective sales and marketing plan, and for good reason. Engaged customers are more likely to expand their relationship with you to other transactions, and even bring new customers into the fold via positive word of mouth.